Privacy Policy

Harfield Privacy Policy
You do not need to register or supply any personal information to browse our website.

What data we collect and how we collect it                                                                              
We collect the most basic information such as your name, email and phone numbers when you contact us. This is the type of information found on a typical business card. You do not need to supply us with any personal information to use the services on our website. If you do choose to place an order and pay via our website, the payment will be processed securely via Sagepay https://www.sagepay.co.uk/policies/privacy-policy. Cookies are used on this site by Magento to provide analytics.

What we do with the data
This information is used by us to contact you to offer you services or products that you have expressed an interest in. We do not share this information with anyone outside our company and only use it to contact you.

We respect your privacy and will not sell or pass this information to anyone unless required by law or by explicit consent from yourself.

Consent
By registering or asking us to contact you, you understand that you are providing this information to us voluntarily and there is a legitimate reason to retain this information for the period required to discharge those obligations mentioned above. Without the contact information we will not be able to provide you with the products or services requested.

Your rights                                                                                                                                   
You have the right to ensure:
– We process your data fairly and lawfully within the consent you have provided us.
– Your data is accurate.
– Data is secure.

You can:
– Have your data updated and amended if it is incorrect, out of date or incomplete.
– Restrict the level of processing or automated processing.
– Know how long we keep your data.
– Ask us to erase your data at any point and be forgotten.
– Ask us to provide details of your personal data we hold.

You can do this by using the Contact Us form. We will of course need to verify your identity before we can speak to you about the data or act on your instructions.

How long do we keep your data?
The contact information will be retained for the period needed to interact with you and for transactional purposes. Data will be stored within our computer systems transactions until it is archived but contact details can be removed or updated as and when requested.

How your data is protected
This information will be retained online on our website and protected behind our hosting provider’s firewall and other security arrangements. As with any such hosts website there is no absolute guarantee of security. If you feel this not sufficient then please do not provide any personal information or let us know and we will dispose of the information.

How to contact us                                                                                                                            
If you have any issues with our privacy policy or if you feel your data has been used unfairly, then please contact us using the Contact Us form on our website and we will respond to you a.s.a.p.

If there is an urgent issue then please contact our General Manager at info@harfieldtableware.co.uk.

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